Return & Exchange Policy

At General Store, customer satisfaction is our priority. You may return or exchange a product under the following conditions:

• The request must be made within 14 days of receiving the product.
• The item must be unused, in its original condition and packaging, with the invoice.
• Items damaged due to misuse are not eligible for return or exchange.
• If the return is not due to our error, shipping costs will be covered by the customer.
• In case of wrong or damaged items, we will cover all return/exchange costs.

To initiate a return or exchange, please contact us via 96566865015.