Terms & Conditions
1. Introduction
Welcome to msmaar.com.
By accessing or using this website or placing an order through it, you agree to comply with the following Terms & Conditions. Please read them carefully before using the website.
2. Website Use
Users must be 18 years or older to use the website or make purchases.
The website must only be used for lawful purposes.
Any illegal or fraudulent activity is strictly prohibited.
3. Product Information
We strive to ensure that product information displayed on msmaar.com is accurate. However, slight variations may occur in:
- Colors
- Sizes
- Specifications
due to screen differences or manufacturer updates.
4. Pricing & Payment
- All prices displayed on the website are in Kuwaiti Dinar (KWD) unless otherwise stated.
- Delivery charges may be added during checkout depending on the delivery location.
- The website reserves the right to change prices at any time without prior notice.
- Payments can be made through the available payment methods provided on the website.
5. Orders & Confirmation
An order is considered confirmed only after approval by the website.
The website reserves the right to cancel or refuse any order in cases such as:
- Pricing errors
- Product unavailability
- Suspected fraud
- Incorrect order details
If payment has already been made, the paid amount will be refunded according to the applicable payment procedures.
6. Shipping & Delivery
Orders are delivered within the State of Kuwait only.
Delivery time may vary depending on:
- Location
- Product availability
- Shipping conditions
Some remote areas may require prior coordination for delivery.
Delivery fees are non-refundable once the delivery process has been completed.
7. Returns & Exchanges
Products may be returned or exchanged under the following conditions:
Within 14 days from the delivery date.
The product must be:
- Unused
- In original condition
- In the original packaging
- With all accessories and invoice if applicable.
Returns or exchanges will not be accepted in the following cases:
- If the product has been used.
- If the product has been damaged after delivery.
- If the product is not returned in its original packaging.
msmaar.com reserves the right to reject any return request that does not meet the above conditions.
8. Warranty
Some products may include a manufacturer warranty.
Warranty terms are subject to the policies of the product manufacturer.
9. Liability
msmaar.com shall not be liable for:
- Damages caused by misuse of products.
- Delays caused by circumstances beyond our control such as:
- Weather conditions
- Shipping disruptions
- Government regulations or emergencies.
10. Intellectual Property
All website content including:
- Text
- Images
- Logos
- Designs
is the property of msmaar.com and may not be copied, reproduced, or distributed without prior permission.
11. Privacy
We are committed to protecting customer data and will not share personal information with third parties except as necessary to complete orders or as required by the laws of the State of Kuwait.
12. Amendments
The website reserves the right to modify these Terms & Conditions at any time. Continued use of the website indicates acceptance of the updated terms.
13. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the State of Kuwait, and the courts of Kuwait shall have jurisdiction in case of disputes.